We're just waiting for your call

You're always welcome to contact us if you have any questions or changes to your reservation. Our reception is staffed around the clock and always ready to answer your call or email.

If your question is of a practical nature, we have compiled a list of the most frequently asked questions on the practical info page.

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Practical information

Monday – Friday: 06:00 – 10:00 AM
Saturday - Sunday: 07:00 – 10:30 AM

Arrival: Check-in to the room from 2:30 PM

Departure: Check-out by 10:30 AM (except for Romantisk RO).

Please settle the bill the evening before departure. Option for late check-out at an additional cost. Please contact the reception for further information.

Served by waiters during the day and evening hours. The reception offers light bar service during nighttime and Sundays.

Monday to Saturday 5:30 – 10:00* PM Kitchen closes at 9:30 PM

*On Sundays, the restaurant is closed for dinner service.

Restaurant opens these Sundays:

October 13, 2024
December 29, 2024
February 9, 2025
April 13, 2025
April 20, 2025
July 6, 2025
July 13, 2025
July 20, 2025
July 27, 2025
August 3, 2025
August 10, 2025
October 12, 2025
December 28, 2025

If you're unable to come for your stay, please contact the reception and cancel by 6:00 PM the day before your arrival.

Call at +45 9732 1400 or send an email to rec@fjordgaarden.dk.

You must be at least 16 years old to use the spa.

You can purchase access to our award-winning spa or book body and professional cosmetology treatments while visiting us. Contact the hotel reception for additional purchases.

Price for spa access for staying guests: Sunday - Thursday: DKK 440 per person Friday - Saturday: DKK 660 per person

Spa opening hours
Sunday – Thursday, 09:00 AM -8:00 PM
Friday – Saturday, 09:00 AM-10:00 PM

It is allowed to bring a dog to Fjordgaarden for an additional price of DDK 200 per night per dog
Here, guests must stay in ou "Pet Friendly" rooms, which have a closed terrace. Dogs receive treats, toys, and their own bowl in the room.

The hotel must be contacted in advance of the reservation if the guest wishes to bring a dog to the room.

On the wall behind the door to the room, you will find an overview of the nearest escape routes. There are push-fire alarms on all room corridors. Activate these if you observe smoke or fire development.

Alarm/Emergency: Reception tel.: 9732 1400

A defibrillator is located in the hotel's reception.

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