Personal Data & Privacy Policy
Fjordgaarden's Webshop Guidelines for Collecting Personal Data
In connection with purchasing goods on Fjordgaarden's Webshop, it may be necessary to share information with third parties, such as GLS / PostDenmark. By ordering goods from Fjordgaarden's Webshop, you consent to Fjordgaarden's Webshop sharing the information necessary to complete and deliver your order with third parties.
When paying with a credit card, this information is sent directly encrypted to our payment provider. Fjordgaarden's Webshop does not have access to your card information.
Contact Information:
Fjordgaarden
Vester Kær 28 · DK-6950 Ringkøbing
CVR no. 30819926
Phone: +45 97 32 14 00
Email: rec@fjordgaarden.dk
Hotel Fjordgaarden's Privacy and Cookie Policy
This privacy policy is designed to help you understand what data we collect via Hotel Fjordgaarden's website, why we collect it, and what we do with this data. This is important not only to ensure the security of your personal data but also to ensure that Hotel Fjordgaarden complies with all conditions regarding the new General Data Protection Regulation (GDPR), which came into effect on May 25, 2018.
General Data Protection Regulation (GDPR)
GDPR sets new frameworks for how personal data is processed and how we handle the right to privacy. The regulation aims to strengthen and unify data protection rules and rights for the benefit of EU citizens. It applies to all EU organizations and non-EU organizations (of any size) that offer goods and services to the EU or use tracking technologies (such as cookies or tracking pixels) to monitor EU users' behavior.
Read more about the EU General Data Protection Regulation 2018 (GDPR).
1. Personal Data - What We Collect and Why
We offer certain features on the website that are only available through the use of the following tracking technologies. You can always block, delete, or disable these technologies if your browser allows it. However, if you reject cookies or other similar technologies, you may not be able to take advantage of certain features or tools.
We use several systems for booking stays, day spa packages, treatments, newsletters, and marketing. These systems also comply with all conditions under the GDPR, and we have created deletion policies and controls tailored to each system's use. Contact us for information on each system's policies.
We use Google services. Learn more about this on their Business Data Responsibility Site.
Generally, these technologies allow our website to store relevant information in your browser or device and later read this information so our servers or internal systems can identify you. Where relevant, we protect our cookies and other similar technologies to ensure that only we and/or our authorized service providers can interpret them by assigning them a unique identification that is designed solely for our interpretation.
2. Right to Access and to be Forgotten
Contact us if you wish to request access to your personal data stored in our databases or if you want your personal data deleted from our databases. We will respond without undue delay and, in any event, within 72 hours of receiving your request.
Contact Information: Hotel Fjordgaarden
Vester Kær 28
6950 Ringkøbing
Phone: +45 97 32 14 00
Email: rec@fjordgaarden.dk
When a privacy question or an access/download request is received, we will resolve the specific concern or request. If your issue is more substantial, we may contact you for more information.
If asked, we delate all data in our systems.
3. Questions Regarding Privacy and Cookie Policy
If you have questions or concerns about the privacy policy or data processing, or if you wish to complain about a possible breach of privacy laws, please contact us:
Contact Information: Fjordgaarden
Vester Kær 28
6950 Ringkøbing
Phone: +45 97 32 14 00
Email: rec@fjordgaarden.dk
Information Obligation on Website
What You Need to Know About Our Processing of Your Personal Data:
- Data Controller: HOTEL FJORDGÅRDEN A/S is responsible for processing the personal data we receive from you.
- Contact Information: You are welcome to contact Charlotte Mørch Backs at cmb@fjordgaarden.dk.
- Purpose of Processing: The purpose of processing your personal data is to deliver our products or services to you and your company, as well as to keep you informed about news, features, and product opportunities, according to GDPR Article 5(1)(b).
- Legal Basis for Processing: The legal basis for processing your personal data includes:
- Your consent according to GDPR Article 6(1)(a),
- The concluded agreement/contract/order according to GDPR Article 6(1)(b),
- Legal obligations according to GDPR Article 6(1)(c),
- Legitimate interest pursued by the data controller or a third party, unless overridden by your interests or fundamental rights and freedoms, especially if you are a child, according to GDPR Article 6(1)(f). The legitimate interests justifying the processing include marketing new services/products.
- For allergies, the legal basis is GDPR Article 6(1)(a) and Article 9(2)(a).
- Data Categories: We store common data such as name, address, phone number, email, allergies, and nationality.
- Data Sharing: We share your personal data with external recipients, including our data processors, advisors, and necessary partners for the task. Some of our data processors may be located outside the EU/EEA, but all with legal transfer grounds.
- Data Source: We have received the personal data from you and possibly from publicly available sources.
- Data Retention: We store your personal data as long as it is legally required in accordance with accounting laws, consent regulations, limitation rules, and/or other legislation.
- Automated Decision-Making: We do not use profiling to make automated decisions that could significantly affect your rights and freedoms.
Information Obligation for Employees
During employment, you provided personal data about yourself. We must inform you that:
- Data Controller: HOTEL FJORDGÅRDEN A/S is responsible for processing the personal data we receive from you.
- Contact Information: You are welcome to contact Charlotte Mørch Backs at cmb@fjordgaarden.dk.
- Purpose of Data Storage: The purpose of storing the data is to properly administer your employment.
- Legal Basis for Data Collection: The legal basis for collecting your personal data includes:
- Your employment contract and/or collective agreement according to GDPR Article 6(1)(b),
- Accounting laws and other employment laws according to GDPR Article 6(1)(c) and Data Protection Act §12,
- Occasionally your consent according to GDPR Article 6(1)(a). For CPR numbers, the legal basis is Data Protection Act §11(2)(1) and for sensitive information, the legal basis is GDPR Article 9(2)(b).
- Data Categories Stored: We store your name, address, phone number, private email, nationality, CPR number, residence and work permit, bank details, chronic illness, emergency contact information, medical certificates, performance reviews, CV and application, contract, diplomas, employment-related documents.
- Data Sharing: We share your personal data with public authorities working on personnel matters, tax authorities, municipalities, ATP, pension providers, insurance companies, Barsel.dk, Feriekonto, and other data processors.
- Data Processors Outside EU/EEA: Some of our data processors may be located outside the EU/EEA, but all with legal transfer grounds.
- Data Source: Your personal data comes partly from you, but possibly also from publicly available sources (e.g., Facebook and LinkedIn).
- Data Retention: We store your personal data as long as it is legally required in accordance with accounting laws, consent regulations, limitation rules, and/or other legislation.
- Automated Decision-Making: We do not use profiling to make automated decisions that could significantly affect your rights and freedoms.
- Criminal Record Check: Employees working on matters covered by the Anti-Money Laundering Act must submit a criminal record upon hiring and annually thereafter, which is only provided to authorities legally entitled to request it.
Information Obligation for Job Applicants
We confirm the receipt of your job application and will respond shortly.
As we receive personal data from you, we are obliged to inform you that:
- Data Controller: HOTEL FJORDGÅRDEN A/S is responsible for processing the personal data we receive from you.
- Contact Information: You are welcome to contact Charlotte Mørch Backs at cmb@fjordgaarden.dk.
- Purpose of Data Storage: The purpose of storing your personal data is to assess your qualifications for the job.
- Legal Basis for Data Collection: The legal basis for collecting your personal data is the agreement/contract necessary for work related to entering into a possible employment contract according to GDPR Article 6(1)(b) and our legitimate interest in assessing if you are the right person for the job according to GDPR Article 6(1)(f).
- Data Categories Stored: We store the common data you send.
- Data Sharing: We may share your personal data with external recipients, including our recruitment agency/headhunter, data processors, auditor, etc.
- Data Processors Outside EU/EEA: Some of our data processors may be located outside the EU/EEA, but all with legal transfer grounds.
- Data Source: Your personal data comes partly from you, but possibly also from publicly available sources (e.g., Facebook and LinkedIn).
- Data Retention: If employed, we store your personal data as long as it is legally required in accordance with accounting laws, consent regulations, limitation rules, and/or other legislation. If not hired, we delete your data no later than 6 months after the rejection is sent.
- Automated Decision-Making: We do not use profiling to make automated decisions that could significantly affect your rights and freedoms.
- Consent for Sensitive Information: You must provide voluntary consent for submitting special or sensitive information (e.g., criminal record, health information, membership in a named union), and you always have the right to withdraw your consent. However, withdrawing consent may mean we cannot hire/continue the employment, for example, if a clean criminal record is necessary for employment.
You have several rights under the GDPR regarding our processing of your personal data. If you wish to exercise your rights, please contact us.